Sparx Privacy Notice for Schools

September 2025

How Sparx Products use personal data

Information about Sparx and this Privacy Notice

Sparx Limited (company number 07907042) (Sparx) is the entity responsible for the collection and use of personal information by Sparx Maths Homework, Sparx Reader, Sparx Science and/or Sparx Assessments (together referred to as the Sparx Products and each a Sparx Product). Sparx is registered as a data controller with the Information Commission (IC) with registration number ZA006725.

This Privacy Notice is for:

who use a Sparx Product. This notice gives you information about how Sparx collects, uses and protects personal data to deliver the Sparx Product. It is important that you read this Privacy Notice.

This version of our Privacy Notice for Schools was published in September 2025 and applies to the collection and use of personal data by Sparx from then. It aligns with the requirements of The General Data Protection Regulation (as adopted into UK law and tailored by the Data Protection Act 2018) (UK GDPR) as well as any incoming amendments under the Data Use and Access Act (DUAA). Any changes we may make to our Privacy Notice in the future will be posted on this page, so you will always know what personal data Sparx collects, the purposes we use it for and to whom we might disclose it.

Students, teachers and parents may choose to contact Sparx via our websites or social media channels. Personal data may be shared in this way with schools or other third parties as necessary. We may also monitor social media to protect our intellectual property. If you would like more information about how Sparx uses personal data that you provide directly to us, including through our websites or our social media channels, please refer to our website privacy information which can be found here.

Key information

Personal data relating to students (Student Data)

What Student Data is collected by the Sparx Product?

How is Student Data used by the Sparx Product?

Sparx processes Student School Data and Student Usage Data for the following purposes:

Personal data relating to teachers (Teacher Data)

What Teacher Data is collected by the Sparx Product?

How is Teacher Data used by the Sparx Product?

Sparx processes Teacher School Data and Teacher Usage Data for the following purposes:

Personal data relating to parents (Parent Data)

What Parent Data is collected by the Sparx Product?

How is Parent Data used by the Sparx Product?

Sparx processes Parent School Data and Parent Usage Data for the following purposes:

With whom does Sparx share personal data and where is it stored?

Sparx may disclose Student Data to:

Sparx may disclose Teacher Data:

Sparx may disclose Parent Data to:

Student Data, Teacher Data and Parent Data may also be disclosed to:

We have binding written UK GDPR-compliant data processing contracts with each of our support companies, who are carefully selected, audited and approved. Support companies may be based outside of the UK; however, where this is the case, data transfers to them are subject to a legally enforceable mechanism which is permitted under UK GDPR as outlined by the ICO. All such transfers are safeguarded by UK GDPR-compliant contractual mechanisms, and appropriate technical and organisational measures are in place. This means personal data is governed by protections equivalent to as if it was in the European Economic Area.

Our default position is to host personal student School Data in the European Economic Area. On occasions, for example, when a teacher (contrary to our best practice guidance) includes student data in a feedback post, this could result in personal data being processed in the USA.

Crucially, all personal data, regardless of processing location, will be strictly ring-fenced and explicitly excluded from any and all subprocessor large language models (LLMs) or generative AI training. This safeguard is absolute and ensures student data will not be used to train or improve third-party AI models.

Save for our support companies, Sparx will not share Student Data, Teacher Data or Parent Data with third parties without the prior written permission of the relevant school. However, we may share anonymised data sets with third parties without restriction, including for research, product development and other business purposes.

For how long is personal data stored?

Sparx does not keep personal data for longer than is necessary. School data and usage data is processed for the duration of each school's use of the Sparx Product. School data is retained after the school finishes using the Sparx Product or an individual leaves the school for a maximum of two (2) years to fulfil school reporting and other requirements (including continuity of service should the school wish to re-subscribe to the Sparx Product). Once school data is no longer required for these purposes, or at the request of the school at any time after it finishes using the Sparx Product, it will be permanently deleted so the remaining usage data is anonymised. The anonymised data sets will be owned by Sparx and may be used for research, product development and other business purposes.

As data processors of School Personal Data, we follow the legal basis for processing defined by the school as controller. For more information please see our article here.

Cookies

In order to provide the Sparx Product via a web browser, we will place cookies on users' devices. Cookies are used to collect standard internet log and user behaviour information. This information is used to provide core functionality of the Sparx Product, ensure security, track the use of the Sparx Product and to compile statistical reports. These cookies are not used to target users of the Sparx Product with online advertising. A summary of the cookies set by the Sparx Product can be found below.

Cookie Source Sparx Product Purpose Necessary or Optional?
Amplitude Sparx Maths Homework Website analytics Optional
Canny Sparx Maths Homework, Sparx Reader Sparx feedback platform Optional
Cookie-script Sparx Maths Homework Sparx Reader, Sparx Science Cookie management Necessary
Google Sparx Maths Homework Sparx Reader, Sparx Science Website analytics Optional
Hotjar Sparx Maths Homework, Sparx Science Collection of analytics and feedback Optional
inciddent.io Sparx Maths Homework Service disruption notification Necessary
Intercom Sparx Maths Homework, Sparx Reader, Sparx Science Routing of Sparx Product support Necessary
Sentry Sparx Maths Homework Sparx Reader, Sparx Science Bug reporting service Necessary

'Necessary' cookies enable core platform functionality and features such as security, network management and accessibility and do not require user consent to be set. Cookies that enable functionality that is not strictly necessary for core platform functions and features are classed as 'Optional' and therefore consent is sought via a cookie banner. For further information about cookies generally, visit www.aboutcookies.org.

Your personal data rights

Your rights in relation to your personal data are:

  1. The right to be informed of processing.
  2. The right to access personal data by making a subject access request.
  3. The right to rectification where personal data is inaccurate or incomplete.
  4. The right to erasure, sometimes called 'the right to be forgotten'.
  5. The right to restrict processing.
  6. The right to data portability.
  7. The right to object to processing.
  8. The right not to be subject to a decision based solely on automatic processing.

These rights do not apply in all instances. Please contact your school if you have any requests or questions relating to your rights. Sparx will assist schools with upholding data subject rights in circumstances where it is legally required or it is possible to do so.

You also have the right to make a complaint at any time regarding the collection and use of personal data by Sparx. Please direct all complaints concerning data protection or privacy to privacy@sparx.co.uk. We will acknowledge receipt of the complaint within 7 working days. If we cannot resolve the complaint, you also have the right to complain to the ICO. For more information about the ICO, please visit https://ico.org.uk/for-the-public/.

How to contact us

Questions, comments and requests regarding personal data that we hold, or regarding this Privacy Notice, are welcomed and should be addressed to privacy@sparx.co.uk. Alternatively, please contact The Privacy Team, Sparx Limited, Oxygen House, Grenadier Road, Exeter, Devon EX1 3LH. We have appointed IT Governance Europe Limited to act as our EU representative for schools located in the EU. Should you have any privacy queries, you can contact us directly or via our EU representative by emailing eurep@grcsolutions.io.